Lost property

We are sorry that you have left something behind at the spa.

Please complete the form below with as much detail as possible to help us return your property to you.

Terms and conditions

Please be aware that we will not accept responsibility for articles lost in the spa. We will hold items for 30 days and valuable items for 180 days, after this time, all unclaimed lost property will be donated to charity. We will only keep claimed lost property items for 3 months. Unfortunately we do not store items of a personal nature including underwear, hairbrushes or face coverings.

When collecting an item of lost property please bring ID. If you would like the item to be returned by post, a charge of £10 will be payable for a fully tracked service, unfortunately we are unable to post large or bulky items.